Specification

System Specification

A complete account of what the platform holds, calculates and produces - from component-level packaging data to submission-ready regulatory outputs.

Platform & Architecture

Multi-tenant SaaS with per-tenant data isolation enforced at the data-access layer
Tenant-level feature flag system (text tokens, case-insensitive)
Visibility flags (default ON) for component, SKU and report fields, tabs and sections
Opt-in flags (default OFF) for BOM packaging levels, movements, loads, documents, messages, audits, API access and webhooks
Outbound webhooks with signed payloads, retry, and per-tenant delivery log
Tenant-scoped API keys with scope-based authorisation and key rotation
Documented REST API covering all master data, reporting and administration
ULID primary keys stored as uniqueidentifier across all entities
Enums persisted as both int value and string name
SQL Server data store (Azure SQL in production)
Azure Blob Storage for documents
Structured logging and distributed tracing
Full internationalisation - no hardcoded English strings
Mobile-responsive views

Identity & Authentication

Email and password registration with hashed credentials
Email verification flow with resend
Forgot password and password reset
Multi-factor authentication (MFA)
Invitation-based onboarding for supplier users
Current-user endpoint returning role, default tenant, accessible tenants and feature flags
Session and login audit logging

User & Role Management

User entity with email, name, phone, language preference
Roles: Super Admin, Tenant Admin, Editor, Supplier User
Multi-tenant user - a single user can belong to many tenants with a default tenant
Row-level supplier scoping so supplier users see only their own data
Supplier domain allowlist for routing invitations to the correct vendor
User list, edit and invite views
User activation and deactivation
Per-user language preference

Vendors

Vendor entity: code, name, tier (Strategic / Operational / Transactional), default language
Primary email domain plus secondary domains
Hierarchical vendor taxonomy tagging
Active / inactive status
Vendor list, grid, detail and edit views
Bulk CSV/XLSX import with locations
Bulk export with locations, domains and taxonomy tags

Suppliers

Supplier entity per vendor location: address, city, postcode, country (ISO-2)
Contact name, email, phone, language preference
Completeness tracking (city, postcode, country)
Supplier list, grid, detail and edit views
"My Supplier" view for supplier users
Supplier taxonomy tagging

Supplier Audits

Vendor audit and per-SKU audit status tracking
Audit create, list and detail views
Supplier audit feed / activity view
Audit progress per SKU

Products / SKUs

SKU code, product description, brand, product line
EAN with status (Live / Delisted / Unknown)
Product type: Unit, Multi-pack, Bundle, Kit
Parent and child SKU relationships
Dimensions length / width / height (mm)
Effective from and effective to date versioning
Markets supplied (free text, for example "UK, France, Germany")
Intended use (food contact, beverage bottle, and similar)
Product size / weight excluding packaging
Digital identifier capture (type, value, assigned date) for Digital Product Passport
EEE / battery content flag
"Our obligation" flag (brand versus retailer responsibility)
Completion status (Not Started / In Progress / Complete)
SKU taxonomy tagging
SKU list, grid, detail and edit views
SKU bulk export

Components

Component code, name, description
Packaging level: Primary / Secondary / Tertiary / Transit
Component type (Box, Film, Label, Closure, and similar)
Weight in grams
Base material: Paper / Plastic / Metal / Glass / Fibre / Wood / Other
Extended material (47-value enum across polymers, composites and wood derivatives)
Colour and masterbatch percentage
Plastic rigidity (Rigid / Flexible)
Glass colour
Recyclability grade A-E with assessment date, basis and expiry
PCR % and PIR % (post- and pre-consumer recycled content)
Declaration source and certification for recycled content
Print process (Flexo / Offset / Digital / Screen / InkJet)
Print coverage percentage
Mineral oil content category (None / Category 1 / Category 2)
Ink and varnish substance tokens (EuPIA compliance)
Label presence, material and coverage percentage
Tape presence and material
FSC / PEFC certification with chain-of-custody owner
Reusability flag plus reuse scheme name
Contact-sensitive flag
Beverage bottle flag
Food-contact tri-state (not stated / yes / no)
Compostable status plus certification standard (EN13432, OK-Compost, and similar)
Biodegradable flag, distinct from compostable
Thermoset plastic flag
Glitter content flag
Product residue flag (food / liquid / other residue at disposal)
EEE / battery content flag at component level
First-class SVHC flag in addition to auto-derivation
Urea / melamine resin flag
Wax-coating type (paraffin, microcrystalline, vegetable, and similar)
Chlorine bleaching process flag for paper and card
Material density as a numeric value (g/cm3) alongside additive tokens
Disposed-with-component relationship for end-of-life pairing
Additive flag tokens (oxo-degradability additives, density-changing additives, UV stabilisers, AA blockers, oxygen scavengers, and others)
Barrier and coating material tokens
Materials and adhesives tokens
Substances or adhesives tokens
Component length / width / height (mm) for PPWR recyclability assessment
Component taxonomy tagging
Component list, grid, detail and edit views
Manage Component Documents view
Component bulk export

Multi-layer Lamination

Lamination layer child entity per component
Layer material, weight percentage and weight in grams
Layer coverage percentage
Layer position (Outer / Middle / Inner)
Support for up to five layers per component
Adhesive chemistry per interlayer bond (for example PU-on-PE versus PU-on-PP) with percentage bands and numeric values

Substance Assessments

Per-component, per-category assessments (PFAS, bisphenols, heavy metals)
Status: not assessed / Compliant / Non-compliant / Unknown
Assessment basis: Declaration of Conformity / Supplier Declaration / Lab Test / Design Standard / Literature
Assessment date, expiry date and notes
Lab test method and lab reference
Bisphenol use declaration (BPA / BPS / BPF / Unclear)
Bisphenol transition category (Retained / Transitioning / Phased-out)
Substance test result rows for individual analyte results
Assessment document rows with expiry tracking
SVHC auto-derivation from extended material and additive tokens
UK REACH compliance mapping

Bill of Materials (BOM)

BOM version snapshots with an effective-from date
BOM item: SKU by component by quantity
Per-line packaging-level override
BOM manage view with a grid of components, quantities, levels and weights
BOM bulk export

Packaging Type (PPWR DoC grouping)

Packaging type entity with a deterministic SHA-256 BOM signature
Multi-SKU sharing of a single packaging type, and its DoC, when BOMs match
Code, description and intended use
Reusability derived from component composition
First-seen creation timestamp
Packaging type list and detail views

Declarations of Conformity - PPWR

PPWR Declaration of Conformity per packaging type
Declaration date, declared-by, version, status (Draft / Current / Superseded / Expired)
Signatory name, function and place of issue
Substance compliance assertion and notes (PFAS, bisphenols, heavy metals)
Minimisation compliance assertion and justification
Recyclability compliance assertion and grade at time of declaration
Recycled content compliance assertion and declared PCR percentage
Reusability compliance assertion and scheme reference
Technical documentation reference
Staleness flag reset on any component or BOM change
DoC create, list and detail views
DoC export as XLSX or PDF

Supplier Declarations

Declaration entity with an immutable JSON snapshot
Title, reference number and version counter
Signature data, signed-by name / email / job title, signed-at timestamp
Signed indicator
Optional vendor reference
Declaration new, list and detail views

Documents

Document upload, versioning and expiry tracking
Document version history
Many-to-many linking of documents to components
Document classes: FSC, PEFC, recycled-content declaration, lab report, supplier declaration, and others
Document list, grid, detail and edit views
Document expiry alerts

Movements (EPR Traceability)

Movement direction: Inbound / Outbound
Movement type: Sale / Return / Adjustment / Loss, and others
Reference code, jurisdiction and sub-jurisdiction (for example Wales)
Date, quantity and channel
Counterparty name and type
Match status (Unmatched / matched to SKU or load)
Optional SKU or load reference
Movement list, grid, detail and edit views

Loads (Shipment Traceability)

Load code, description, vendor, pallet type (Pallet / Tray / Crate / none)
Pallet return for reuse flag
Load SKU rows (SKU plus quantity)
Load packing item rows for physical items
Load packing version timeline
Load list, detail, edit and packing manage views

Messaging

In-app message threads
Sender, recipient, subject, body and timestamps
Linked entity references (supplier, component, SKU, declaration)
Scheduled messages for time-released sends
Scheduled message status: Pending / Sent / Failed / Cancelled
Messages inbox view
Supplier-facing inbox

Audit Trail

Global audit log: action, detail, entity type, entity id, user, tenant, timestamp
Separate supplier audit log for supplier-initiated activity
Audit log export with a date-range filter
Per-document audit of uploads and expiries
Declaration signing audit

Taxonomy

Hierarchical taxonomy tree of parent and child nodes
Per-node colour
Tag bridges for vendors, suppliers, components and SKUs
Taxonomy tree builder view

Reports - Master Data & Audit

Master data export (components, SKUs and vendors) as XLSX
Audit log export with a date-range filter as XLSX or CSV
Vendor engagement report as XLSX

Reports - UK EPR

UK Recycling Packaging Data (RPD) CSV submission
UK Plastic Packaging Tax exposure report as XLSX
Deposit Return Scheme tracking report

Reports - France EPR

France CITEO submission CSV
France CITEO annual declaration as XLSX or PDF

Reports - Germany EPR

Germany LUCID XML (PLAN and ACTUAL)
Germany LUCID annual declaration as XLSX or PDF

Reports - EU PPWR

EU PPWR Declaration of Conformity as XLSX or PDF
Recyclability assessment report
Recycled content declaration report
Compliance risk and gap report
Space efficiency / void space report
Packaging reduction and reuse report

Reports - UK Supplier Data Hub

82-field UK Supplier Data Hub XLSX export

Reports - Sustainability & Analytics

Carbon footprint report as XLSX
Portfolio analysis (H1/H2) as XLSX
Collection target tracker as XLSX
Digital product identifier readiness as XLSX
Multi-jurisdiction dashboard as XLSX

Report Infrastructure

Asynchronous report job queue: request generation, poll for status, then download
Signed preview tokens for inline previews
Parameters stored as JSON snapshots on the job
Job status tracking (Queued / Running / Completed / Failed)

Direct Synchronous Exports

Vendors (CSV or XLSX, with locations)
Components (CSV or XLSX)
SKUs (CSV or XLSX)
Bills of materials (CSV)
Movements
Loads

Dashboards

Main dashboard: counts, completeness, recent activity, insights, PPWR and EPR readiness
Data completeness: SKU %, component %, BOM link rate, document submission rate
PPWR compliance dashboard
EPR compliance dashboard (UK / France / Germany)
UK Plastic Packaging Tax dashboard
Deposit Return Scheme dashboard
Digital Product Passport readiness
Recyclability dashboard (grades and redesign gaps)
Recycled content gaps
Sorting labels - PPWR (JRC Annex IX) and UK OPRL side by side
Multi-jurisdiction overview
EPR fee modelling (scenario analysis)
EPR fee liability detail (cost breakdown by jurisdiction)

Alerts

Alert entity with type, severity and target
Alerts view
Expiring certificate alerts
Non-compliant component alerts
Overdue supplier alerts
Expiring document alerts
Stale Declaration of Conformity alerts

Saved Searches

Reusable filter sets across list views

Jurisdictions & Fee Configuration

Jurisdiction: code, currency, reporting cadence (H1/H2), deadlines, producer thresholds
Fee schedule per year with status (Draft / Active / Archived)
Fee rate per material and packaging level (per tonne or per unit)
Eco-modulation rules: PCR bonus, design-for-recycling adjustment, reusable discount
Eco-modulation BAG / BAE / BGE flags
Small and large producer thresholds (tonnage and turnover)
Fee schedule list and edit views

Recyclability Rules

Rule mapping base material, extended material and material category to a RAG rating
Automatic assessment of new components
Recyclability rules administration view

Targets

Collection target per jurisdiction, packaging level and year
Recycled content target per jurisdiction and year
Reduction target per jurisdiction and year
Collection targets administration view

Tenant Administration

Tenant create, read, update and delete
Per-tenant feature flag editor
Tenant list view with flags

Accessibility

Every input, select and textarea has a linked label
Help text and error messages linked with aria-describedby
aria-invalid on validation errors
aria-required on required fields
Fieldset and legend grouping for radio and checkbox groups
Tooltips with role="tooltip" reachable by keyboard
Visible focus indicators on all interactive elements
Inline help text on every form control type

Regulatory Coverage Summary

EU PPWR (Reg. 2024/1700) - substance, minimisation, recyclability A-E, recycled content, reusability, JRC sorting labels, DoC per packaging type
UK pEPR (2024) - per-tonne fees, eco-modulation, H1/H2 reporting, large and small producer thresholds, RPD CSV
French EPR (CITEO) - annual declaration, CSV plus XLSX or PDF
German EPR (VerpackG / LUCID) - PLAN and ACTUAL XML, annual declaration
UK Plastic Packaging Tax - PCR percentage tracking, exemption status, exposure report
UK Supplier Data Hub - 82-field export
REACH / SVHC - auto-derived flags plus supporting documents
PFAS, bisphenols and heavy metals - full assessment workflow
UK Deposit Return Scheme - in-scope container tracking
Digital Product Passport - identifier capture and readiness dashboard

Business Outcomes

Compliance risk reduction through an evidence trail per component
Single source of truth across the UK, France, Germany and EU-wide PPWR
Submission-ready artefacts (CSV / XML / XLSX / PDF) for every supported regulator
Fee modelling and eco-modulation optimisation
Supplier engagement at scale with row-level scoping
Data governance via immutable snapshots, versioned BOMs and documents, audit logs and expiry alerts
Forward compatibility for Digital Product Passport, EEE and battery content, Deposit Return Scheme and PPWR minimisation

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